Agenda item

Annual Satisfaction Survey Results

To receive analysis of the 2025 resident’s annual satisfaction survey, prepared by the Administrative Support Assistant – Communities & Planning.

Minutes:

The Committee received and considered the results of the annual residents’ satisfaction survey.

 

Members were pleased to see that the highest percentage of responses had been from the under 17 age group, Officers advised they believed this to be due to push on social media to local schools and also youth council members.

 

Officers advised that each individual Committee would receive detailed information and comments for areas under their jurisdiction and that Members were welcome to provide any comments or suggestions for improvement.

 

The Committee were pleased how highly the Councils Civic Events had been scored and how this reflected on the organisation and effort of Officers.

 

They were however, concerned to see comments from younger residents stating they were not made to feel “welcome” and were “moved on” when they congregated. In response to this it was suggested that the Council consider again what support that The Station could provide either utilising the Corn Exchange or the upcoming Courtside building on The Leys perhaps once a week as an indoor meeting venue for younger people. It was unanimously agreed that this be added an objective for the Committee.

 

Recommended:

 

1.      That, the report be noted and,

2.      That, an objective be set for the Committee to consider an indoor venue provision for young people.

 

 

Supporting documents: