Agenda item

Resident Satisfaction Survey Results

To receive and consider the report of the Deputy Town Clerk.


The Committee received and considered the report of the Deputy Town Clerk which provided feedback following the annual residents survey.


Members were unsurprised to see that many of the comments were about issues outside of the Town Councils control however they were pleased to see that Officers were engaging with other authorities and organisations to address those issues also.


The Committee also believed that the publication of issues that the council does address should be promoted via social media, noticeboards including the new digital noticeboard that would shortly be installed in the reception window.


The Town Clerk advised that a meeting had been arranged for all three level of Councils , WTC, WODC and OCC to discuss the grounds maintenance and the overall appearance of the town.




1.      That, the report be noted and,

2.      That, Officers continue to lobby authorities and organisations to ensure issues raised are addressed and,

3.      That, “You Said, We Did” posts are issued via the council’s various information outlets.


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